Be Assertive Learning Review
During the last few weeks of English our class has been learning about behavioral responses. Some of these responses are Assertive, Passive, Indirect and Aggressive. This is a review for preparation for our assessment.
Questions
1. What are four types of behavioral responses, and what does each one mean?
-Passive is not saying anything and staying quite.
-Indirect is getting someone else to speak for you and not yourself getting your own point across.
-Aggressive is to answer back in a tone were someone may feel attacked and uncomfortable with the tone you are using.
-Assertive is the most appropriate way to speak to someone because there isn't a tone and its mainly formal when wanting to get a point across.
2. What is the definition of Assertive Communication?
The definition of Assertive Communication is using the correct formal language and tone when speaking to someone weather it be a report or when talking to them face to face.
3. What are the three 'describes'? When should you use them?
The three describes are Situation, Feelings and Changes. You should use them when you are being assertive.
4. List and explain 5 of the 'Assertive Communication Tools'. Think of your own for each example
-Be positive- Always be positive when you're communicating with someone.
-Thank them- Show appreciation and Thank the person for helping you.
-Ask for their help- Remember that if you are not sure you can ask for help from others.
-Focus- Focus on the situation and give it your attention when being assertive.
-Go for agreement- Find something that both of yous can agree on.
5. List and explain in your own words 3 barriers to assertive communication
-Cultural can be a barrier because some men believed that a women shouldn't have a say or that their opinion doesn't matter. Some cultures also put women in a lower position than men because they think men deserve a higher position.
-Gender is a barrier because men can find it a lot easier to communicate with other men at work because its a lot easier to get along with them. Whereas they might find it harder to talk to women because they feel they could be hassling them.
-Age is a barrier because elder people still believe that they have a higher right than people who may be younger than them. They can also find that younger people may be rude and impolite to them.
6. What does assertive communication LOOK like?
Having strong body posture and not having and non assertive body gestures.
7. What does assertive communication SOUND like?
Assertive communication sounds like having a calm voice and not using any tone when your trying to get your point across to the other person.
8. What does it mean to act like a scratched record when it comes to your boundaries?
It means that you always say no and repeat yourself so that the person gets it and understands you don't want to do whatever they may be asking you to do.
9. Think back to a time when you or friend used a behavioral response that was not assertive. What type was it? What did you say? What happened as a result? What could you have done differently?
The behavioral response was indirect. When it came to needing to talk I didn't say anything and was closed off. The result was the situation didn't get resolved and it made tension occur. Next time I could be assertive and communicate so that the problem was resolved.
10. Reflect on your behavioral responses until now. How do you usually respond to tricky situations? Do you want to change the way you respond, moving forward? What will you try to remember for future situations?
Now with situations I respond with being Assertive but sometimes I respond Aggressive because I don't know how to handle the situation at times. I want to make sure that I'm Assertive all the time because it's a way better response. In future situation I will remember to consider both feelings from both people.
